Job Summary

This Quality Systems Specialist position will support the administration of quality manuals, continuous improvement initiatives & interaction with business center personnel on quality initiatives. Application of root cause analysis & corrective/preventative action as appropriate.   This position will be responsible to:

Support Quality Management System for assigned plant

• Manage internal audit program and conduct annual internal audits per AS9100/AS13100 requirements.
• Coordinate and support external audits for certification bodies E.g. AS9100, Nadcap.
• Coordinate and support customer audits (internal & external)
• Review and implement quality system changes.
• Corrective Action Board (CAB) meeting administrator
• Participate in Corporate Quality meetings

Support supplier partnerships

• Drive root cause on CARs to reduce incoming material issues
• Coordinate and support supplier on-site visits for audits and problem solving
• Provide feedback to BU Supplier Quality on Supplier scorecards for OTD and PPM

QE Support

• Customer communication for certification/problem resolution.

Job Responsibilities

• Systems thinker--sees the business and its operation holistically; understands actions and reactions; considers multiple pathways of potential effect before decisions; thinks strategically about interventions with an eye toward scale
• Optimizer--constantly challenging the organization to work smarter; supports others to ensure they have what they need to do their work successfully
• Anticipation--looks ahead to minimize potential issues and maximize advantages; prepares others for what comes next
• Operational accelerator--drives continuous improvement; understands ramifications of automation and other advances; advocates for safety, ergonomics and scalable solutions
• Organization and structure--works within existing structures while striving to improve and standardize them; provides accurate information; galvanizes others toward common goals
• Influence--leverages knowledge, relationship, data and perspective to persuade, educate and navigate; gains buy in and adoption of ideas and practices at scale; interacts with a variety of stakeholders
• Data informed--focused on things that drive quantifiable business outcomes; evaluates based on quantitative feedback; knows and explains the “why” behind actions
• Prioritized reaction--handles the unexpected without losing sight of important objectives; reacts where greatest leverage points exist
• Relationship--connects individually and with teams across shifts and practices; builds rapport and commonality; creates a “win together” ethic; serves as liaison between shop floor and engineering; keeps the pulse of the floor; helps people feel heard

Basic Qualifications: 

• Associates Degree with 5 years quality experience in a manufacturing environment with quality management systems responsibilities OR 10 years of progressive experience in quality in a manufacturing environment, investment casting and quality management systems responsibilities
• Employees must be legally authorized to work in the United States.  Verification of employment eligibility will be required at the time of hire.  Visa sponsorship is not available for this position.

Preferred Qualifications

• BS Degree in Business or Engineering from an accredited institution.
• Quality System audit experience is preferred.
• Excellent communication, negotiation, and interpersonal skills.
• Self-starter and ability to manage multiple projects.
• Demonstrates competent use of automated order system.
• Solid base knowledge of manufacturing process and flow of material.
• Strong quantitative analysis skills, including the use of Microsoft Excel.
• Ability to develop and use planning strategies.